Professional Affiliations


Professional Experience

ROBERT A PUMPHREY FUNERAL HOMES 1989 - Present
   
Assistant Manager/Licensed Mortician, Rockville, MD (1995 - 1999 & 2002 - Present)
  • Transferred back to the Rockville, MD branch upon completion of a company management reorganization and change management initiative.
  • Report directly to the Vice President/General Manager and Assistant General Manager in relation to overall operations management.
  • Supervise 7 full and part-time employees and assist in the interviewing and hiring process for prospective employees.
  • Responsible for arranging and directing funeral and cremation services, working with clients directly, and making arrangements for any and all special requests of clients.

    Assistant Manager/Licensed Mortician, Bethesda, MD (1999 - 2002)

  • Assisted in interviewing and hiring of potential employees and supervised a staff of 35 employees in daily operations.
  • Identified overall operational goals, strategies, and company goals with the Vice President and General Manager and pursued the successful accomplishment of these targeted goals and objectives.
  • Managed the Accounts Payable and Receivable and Payroll Accounts. Authorized to sign payroll and Accounts Payable checks.
  • Crematorium Superintendent and Manager responsible for all operational aspects including the issuance of cremation certificates, permit filing, and maintaining the crematorium register.
  • Assisted in working with client families making arrangements and directing both funeral and cremation services.

Licensed Mortician, Bethesda, MD (1989 - 1995)
  • Supervised all aspects of the pre-arrangement department that included direct mail and public outreach program marketing efforts.
  • Worked directly with client families in arranging and directing both funeral and cremation services.
  • Prepared the deceased for burial, cremation, and funeral services. Performed embalming, the application of cosmetics, and the dressing and casketing of remains
  • Operated the crematorium and processed remains.


18823 Harmony Woods Lane
Germantown, MD 20874
BillBme@aol.com